Procedures

• Contact WATAP by calling 1-800-214-8731 to request a Loan Request Form or download a copy of the form from this website. WATAP can provide telephone assistance upon request.

• A completed and signed original Loan Request Form, with required fees, must be sent back to WATAP. If you are not sure about information being requested on the form please contact WATAP at 1-800-214-8731 or 1-866-866-0162 (TTY)

• Accepted forms of payment are POs, check, money orders, and Visa/MasterCard.

• Upon receipt of the original signed form and required rental fees, WATAP will notify the person requesting the equipment of an approximate date the item will be shipped; or if an item is not immediately available, inform the person requesting the equipment that they will be placed on a waiting list for the item. Allowing 3-4 days shipping time, the borrower will return the device by using the pre-paid return shipping label, which will be included in the shipment.

• The WATAP staff will check each item returned to assure it is working properly and that all necessary parts are included. The borrower will be billed for any replacement or repair costs.

For more information, call: 800-214-8731 or, email: uwat@u.washington.edu